Exchanges and Returns


We want you to look good, and we know you want to look good too. We also know that buying gear from the web is tricky. If for whatever reason you are not stoked with the size please contact us. The following procedure applies

1. Return the items by mail to us at
Hells 500
PO Box 3130
North Ivanhoe
Victoria, Australia

Please email the postal tracking number to

2. Re-order the correct size

3. We will send out the new items

4. When we receive the return items we will issue a refund for them. Please note postal charges will not be refunded.



We want you to be happy each time you shop with us. If you are not completely satisfied with your purchase, we will offer you a refund or exchange. Please contact us so we can sort this out for you at

We try hard to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. 

All goods will be inspected on return.

Please notify us of the tracking number for the return of the items. Once we receive the items the refund will be issued at the purchase price. Please not shipping charges will not be refunded.